Refunds are available for services not rendered, with a 30-day window for refund requests. Full refunds are issued if services have not started, and partial refunds are calculated based on the progress of work completed.

To request a refund, please email us at info@elitesourcing.com.

At Elite Sourcing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the data practices described in this policy.

1. Information We Collect We collect personal information that you voluntarily provide to us when registering for our services, expressing interest, or otherwise contacting us. This may include:

• Name
• Email address
• Phone number
• Company name
• Business contact information

2. How We Use Your Information We use the information we collect to:

• Provide and manage our sourcing services
• Communicate with you about our services
• Process transactions and billing
• Respond to your inquiries and support requests
• Improve our services and customer experience

3. Information Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Payment processors (like Stripe) to facilitate transactions
• Legal authorities when required by law

4. Data Security We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure networks, and restricted access to sensitive data.

5. Your Rights You have the right to:

• Access your personal information
• Request correction of your data
• Request deletion of your information
• Opt-out of marketing communications

6. Cookies and Tracking We may use cookies and similar technologies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.

7. Updates to This Policy We may update this Privacy Policy periodically. We will notify you of any significant changes via email or through our website.

For payment processing, we use Stripe, which has its own privacy policy. Please review Stripe's Privacy Policy for details on their data handling practices.

If you have any questions about this Privacy Policy, please contact us at info@elitesourcing.com.

By using our services, clients agree to provide accurate information, make payments as outlined (upfront or upon service completion), and contact us first for dispute resolution. These terms are designed to protect both parties and ensure streamlined service delivery.

If you have any questions regarding these terms, please contact info@elitesourcing.com.